I dislike contact states personally. They are mostly noise. People set them, don't set them, forget they set them, had some program set them etc. For me it is

I dislike contact states personally. They are mostly noise. People set them, don't set them, forget they set them, had some program set them etc. For me it is fairly simple - usually texts in my company are higher urgency, location agnostic, communication. Only reason I would text is I need someone sooner than they see an email/Lync message, but I don't need them urgent enough to interrupt with a call. "I'm running late from this meeting, can we delay?", "you ok for lunch in 5?" etc. people typically respect that rough, unexpressed, protocol.