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It's more than a technical problem. It requires a mindset change. Even if I'm Available, I can still be in the middle of a task and rather respond later - or pe
by teaneedz 11y ago
It's more than a technical problem. It requires a mindset change. Even if I'm Available, I can still be in the middle of a task and rather respond later - or perhaps think about how I want to respond. Also, by not responding immediately, it trains the sender not to expect instant replies. Contact states always introduce other issues.
- rm_-rf_slash 11y agoWhat issues? By "training" the person that contacts you it only affects their relationship with you, and has to be clarified for everyone you're in contact with. Some people will assume the rules that apply to them are the same for everyone else, unless you plan on explicitly defining your preferences to prevent misunderstandings.
- teaneedz 11y agoIssues include: - Privacy/InfoSec - Forgetting to change status - Meaningless status states (Away was never really that accurate or meaningful) - Extra messaging friction I've found that it's usually just a few certain types that expect instant replies. It doesn't require too much time for them to get that I respond when I can. The same rules do apply to everyone, but I'll deliberately delay responses at times so as not to feed the expectation of the reply-needy. With email, I have set times to review and reply.