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I was working at a credit union during the same time, and I found the immediate change in rhetoric really disheartening. Overnight the line for overdrafting yo
by oasisbob 11y ago
I was working at a credit union during the same time, and I found the immediate change in rhetoric really disheartening.
Overnight the line for overdrafting your account went from, "You're being financially irresponsible by not properly balancing your account - you deserve the fee" to "Overdraft Protection is like an umbrella - nobody expects it to rain, but if it does it's nice to have protection.
I was shocked at how much fighting there in the industry to carve out transaction types from the opt-in behavior.
- colanderman 11y agoI'm surprised and somewhat disheartened to here that there are credit unions which follow this practice. Doesn't seem to really fit with their charter.