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There has been a lot of talk about the "Delete All" paid option being a scam because they did not remove billing information. This Q&A, however, seems to indica
by frankacter 11y ago
There has been a lot of talk about the "Delete All" paid option being a scam because they did not remove billing information. This Q&A, however, seems to indicate that the billing information was retrieved from a third party processing company. While the hack exposed the password, the non-deleted information was not stored on AM servers.
- sp332 11y agoIf they couldn't deliver, they really shouldn't have charged money for it.
- frankacter 11y agoThey did deliver. They deleted everything on their servers related to that customer that they claim to. It seems unrealistic to expect them to purge third party services as well. The wording on the $19 service [1] is very clear to the extent of the services they are providing, specifically: * Removal of profile from search results * Removal of profile from site * Removal of messages sent and received * Removal of messages from recipients mailbox including winks and gifts * Removal of site usage history and personally identifiable information from the site * Removal of photos While the second to last bullet is a bit ambiguous and you could make an argument that billing information is personally identifiable, this specific indication of "from the site" implies (to me at least) that it is referring to Ashley Madison servers and not third party credit card processors. [1] http://i.imgur.com/YXc0RfU.png http://i.imgur.com/YXc0RfU.png