It's actually not that interesting believe it or not. A surprising number of pretty banal business processes never caught on to the idea of a repeatable process

It's actually not that interesting believe it or not. A surprising number of pretty banal business processes never caught on to the idea of a repeatable process -- or it's assumed that "repeatable" means "having a human do it". For example, I have a program manager coworker who spent about half of her week building reports to go out to her client. Almost 90% of that time was spent copy-pasting data into excel and turning those tables into charts. I pointed out that these charts could probably just be automatically generated. Half a day of work by one of our colleagues and it was. Another couple days work and all she needed to do was run a script in the folder with the raw data and it'd even spit out a draft .docx with most of the key sections done (I think he used python-docx for this). It's just very simple stuff like that, when you work up and down any organization's business processes, you can find all kinds of stuff like this -- often long running. It doesn't even always have to be automated, sometimes just rethinking physical processes in simple ways can have a profound impact. I'm reminded of this http://www.nytimes.com/2013/07/27/nyregion/in-lieu-of-money-toyota-donates-efficiency-to-new-york-charity.html http://www.nytimes.com/2013/07/27/nyregion/in-lieu-of-money-... The hard part is convincing people that this means their employees can either finish the same amount of work early, or can do more with the time they have.