There is significant staff devoted to oversight-theater. Plenty of metrics with scant connection to reality are collected, and plenty of reports that no one rea

There is significant staff devoted to oversight-theater. Plenty of metrics with scant connection to reality are collected, and plenty of reports that no one reads are produced. Every few years, there's a disaster big enough to attract attention, frequently connected to IT. Then, a sacrificial lamb in upper-middle-management resigns and goes to a new cushy post in a sibling organization or in a big consultancy. Then, some departments are split up or merged and new acronyms are created, with few noticeable real-world consequences.