I completely agree that support matters. What I like about both Stripe and Braintree is that both have great documentation that make integration super-simple. (

I completely agree that support matters. What I like about both Stripe and Braintree is that both have great documentation that make integration super-simple. (I liked their docs so much that I blogged about them: http://dev.clintonblackburn.com/2015/07/24/good-documentation-makes-me-happy/! http://dev.clintonblackburn.com/2015/07/24/good-documentatio...) I have integrated with CyberSource and PayPal. CyberSource took a week. PayPal took a couple days. Braintree and Stripe? A few hours! Besides this, their reporting (via API) is simple to use and integrate with our analytics pipeline. By contrast my analytics team spent days on the phone with both CyberSource and PayPal. Finally, the rates aren't that bad. If you have significant transaction volume, you can negotiate a rate comparable to the "legacy" payment processors. Both the sales and support teams have been quite helpful.