3 ms·
Well, the thing about human mistakes is that they are easy to blame on some part of the hardware or software. I configure an incorrect data element and the syst
by erikb 11y ago
Well, the thing about human mistakes is that they are easy to blame on some part of the hardware or software. I configure an incorrect data element and the system dies, then I won't write down "I configured something wrong so the system died", I will write a bug that says "software didn't catch that kind of misconfiguration". Also it's not reasonable to admit too many mistakes publicly. People who haven't thought about all the mistakes they make will start to think that you are not able to perform well in your job.
- protonfish 11y agoTechnically all outages are "human mistakes". Humans build hardware, write software, configure and maintain systems, and manage other humans. Which is why explaining an outage as "human error" is not constructive. There are known methods to create systems that are resistant to human error: automation, checklists, testing, etc. Humans will make mistakes-that is a certainty. A solution to an outage will be to employ these techniques, not tell your team members to not make mistakes.
- quadrangle 11y agoA lightning strike or earthquake is not a human mistake.
- grogers 11y agoHuman mistakes probably led to the lightning strike not being grounded properly or the earthquake causing structural damage.