What a shitty termination notice and a shitty way of handling things from an account that has clearly been one of their better hosts. If you're going to ascribe

What a shitty termination notice and a shitty way of handling things from an account that has clearly been one of their better hosts. If you're going to ascribe the "superhost" appellation, you'd think they'd actually give a fuck before algorithmically cancelling the user's account, or maybe work through a warning or validate their concerns or literally ANYTHING before turning things up to 11 and nuking the account from orbit. Even if AirBNB had a perfectly legitimate reason (which, to be clear, would make the author a borderline sociopath to publish like this, but isn't out of the question), the termination notice and the complete lack of transparency is so Kafkaesque and needlessly horrible that this just makes AirBNB look awful. I've considered going the host route, but reading through something like this makes me seriously second guess using them. I understand that it's their platform and they can de facto rule by fiat, but that doesn't mean it's good policy and that potential hosts shouldn't have some sort of communication or chance to rectify an issue or any level of transparency. It's also disappointing when a company effectively has to be shamed into taking anything resembling a human approach to a problem. It's been a week of "we can't tell you anything, sorry" which is bullshit. There's simply no reason for that, and it's disheartening to say the least.