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An obscure, not fully tested algorithm applies a filter to all users. Maybe it's an internal beta, maybe some integrator that should have considered account his
by noonespecial 11y ago
An obscure, not fully tested algorithm applies a filter to all users. Maybe it's an internal beta, maybe some integrator that should have considered account history pulled a blank table instead of real values. Whatever. It happened.
Your account gets canned. No one at the company knows why. Nobody even can know why. No one has the authority to fix it because it was never supposed to happen like that in the first place. Nobody wants the responsibility for dealing with it.
So there you have it.
- chinathrow 11y agoIf you have algos in place to flag an account and forget to implement the reason why that algo came to the conclusion, you should seriously rethink your setup.
- duncan_bayne 11y agoThat may not always be possible. For example, if you have a neural network doing the flagging, you might not be able to figure out exactly 'why' a particular account was flagged.