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They make no promises about support even with their Pro edition [0]: We currently do not offer premium, priority support plans for our commercial licensees. We
by teh_klev 11y ago
They make no promises about support even with their Pro edition [0]:
We currently do not offer premium, priority support plans for our commercial licensees. We will announce such plans if they become available in the future.
So Caveat emptor.
[0]: http://wiki.awesomium.com/licensing/licensing-overview.html http://wiki.awesomium.com/licensing/licensing-overview.html
- jvyduna 11y agoI'm bradgessler's cofounder. We were promised support in an email. That statement about lack of support for paid customers was added after we paid them and experienced the 3-5 day turnaround times. As I recall, the tickets were mostly us reporting defects.
- teh_klev 11y agoAh, ok...not so good.