Forms are hard because what you're really doing is encoding business processes. Dan started to touch on that then kind of went off on a tangent. Anybody who's

Forms are hard because what you're really doing is encoding business processes. Dan started to touch on that then kind of went off on a tangent. Anybody who's worked on LOB software knows that most times managers / no single person is aware of the entire set of on-the-ground processes a business uses. To move them to a computer then is very difficult. Plus paper has very nice options for exception handling, and computers are often really bad at things like letting the person entering data make notes in the margin and changing the processing of this case based on the notes...