The nice thing about Software as a Service is that you can happily lose any single customer and not even notice it. If you get a creepy one, you can simply go

The nice thing about Software as a Service is that you can happily lose any single customer and not even notice it. If you get a creepy one, you can simply go dark and things will take care of themselves. That said, this seems pretty rare. I've had casual questions at the end of support conversations (which seem only natural given the expatsoftware.com link in the product site footer), and I sometimes get asked how big the team is on sales calls for large accounts. But never anything so intrusive as you describe. But if it ever happened, I wouldn't give it a moment's thought. Just mark the mail read and go on leading your life.