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I think you missed it -- I'm not saying they get fired for complaining, I'm saying they simply stop working with Uber after they have a bad experience. A drive
by hayksaakian 11y ago
I think you missed it -- I'm not saying they get fired for complaining, I'm saying they simply stop working with Uber after they have a bad experience.
A driver who stopped working at Uber would have no opportunity to express their complaints to you.
Try talking to Lyft drivers or drivers on other platforms who used uber in the past.
- tptacek 11y agoI understood your point, and I'm saying: after taking lots and lots of Uber rides, why wouldn't I have had one driver who was getting ready to leave the platform? The only explanation I could come up with is that Uber does something to suppress those kinds of comments, and so I related why I thought that wasn't a satisfactory explanation.