Google seem to be approaching their marketing from a consumers perspective, capitalising on the common experience of flakey WiFi and shitty tech support telling

Google seem to be approaching their marketing from a consumers perspective, capitalising on the common experience of flakey WiFi and shitty tech support telling you that "turning it off, waiting 30 seconds and on again" should "solve" the problem. I'd imagine they've approached the design and development of this product from that angle too.