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The issue, then, becomes training. As you say we're used to ignoring entire classes of alert so having a documented process for how to handle specific alert con
by skorgu 17y ago
The issue, then, becomes training. As you say we're used to ignoring entire classes of alert so having a documented process for how to handle specific alert conditions and training with that process isn't comomon. Like any other skill, use it or lose it: train with arbitrary automation failures so the skill of triage is exercised and make sure there is up-to-date documentation that's easily referenced.
It's not quite avionics-level but at my work SOP is that every automated process be documented as human-readable text which is easily visible if the automated process encounters an error condition.