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UberEATS
- acconrad 11y agoThis was inevitable. I wonder what this means for a company like Instacart? Acquisition? Push them out?
- fosk 11y agoI would be more worried if I was Postmates, Munchery or Doordash. Instacart provides a substantial different service: raw grocery delivery instead of pre-made food.
- dzlobin 11y agoInstacart delivers groceries that you buy through the app/web. This is a service where couriers equipped with the dishes of the day ride around and deliver the pre-packed meals you order.
- wehadfun 11y agoActually makes total since. Really they should do all local deliveries.
- mayneack 11y agoWe've had this in LA for quite some time. It works pretty well. I haven't had any problems with food that seemed too old since they're driving around with it already in the car.
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- dulse 11y agoI'm surprised to see this landing page was built with Squarespace. I would have figured a tech company as large as Uber would have an easy way to throw together an email collection page without using a 3rd party. It shows how good these kinds of tools are getting that even for an Uber the best way to build an MVP website is to use a tool like Squarespace vs. spin it up using their existing expertise (and, excitingly, the same tool is equally available to everyone).
- andreasklinger 11y agoi think it has mainly to do with cross department allocation of resources in many larger companies (not saying it's like this) cross department work just increases overhead unnecessary - compared to a project team that just throughs something together quickly
- jasonbarone 11y agoI've heard it directly from the people that work at these large companies. The reality is Squarespace (and other platforms like it) offer a user experience that's perfect for the non-technical people who actually manage these websites, and the entire infrastructure is effectively outsourced for $20/mo, which is insane.
- robbiemitchell 11y agoExactly. Large tech companies hire people to build products, not spin up landing pages. If it's possible to outsource so marketing and launch teams can work independently, it's a good move.
- omouse 11y agoOn the other hand, small companies waste $$$ hiring people to spin up landing pages and build small widgets that could have been bought off the shelf (email forms, payment forms, payment integration are all plugins).
- matthew-wegner 11y agoThe "Don't see your city?" form is actually just Google Forms, too.
- meerita 11y agoThey need to rollout fast. Any kind of landing page can be successful. Once this is enough proof they can tinker an in-house one.
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- fosk 11y agoA bad day for Postmates, Munchery or Doordash. Uber really has a huge infrastructure and they could easily undercut them, push them out of the market, and then raise prices a-la Amazon Books.
- serve_yay 11y agoPostmates seems to feature bicycles in a weirdly prominent way, as if that is the best way to deliver a meal. But then they offer delivery from places that are so far away that cycling would be impractical from a delivery standpoint. Anyway, this space seems to still be up for grabs, but then I don't live in a place like NYC where Seamless owns it.
- eric_h 11y agoFrom my own usage, Caviar Fastbite, Uber eats and Postmates have significantly reduced the amount of money I spend on seamless. Seamless' extremely shitty launch of their website redesign (that still doesn't work properly) also didn't help. Edit: I live and work in NYC
- 27182818284 11y agoHow old is this? I've already seen job posting with Uber for people to work with UberEATS, so I figured it was around or privately around maybe?
- donjh 11y agoI'm redirected to the UberEATS Chicago page, which has been around for some time. Did UberEATS launch in new locations today?
- tswartz 11y agoNot sure if these are new cities, but these are listed on the page: Austin, Chicago, Los Angeles, New York, San Francisco, Toronto, Barcelona
- bernardom 11y agoFavor has been doing pretty well here in Boston, though I believe they use multi-modal transportation (bike, scooter, motorbike, or car). I wonder whether that's enough to make them operationally superior vs. uberx drivers?
- Thriptic 11y agoI'm in Boston (well, Cambridge to be precise) and am not familiar with Favor. How does it differ from Grubhub, Foodler et al?
- bernardom 11y agoI don't understand the distinctions perfectly, but as far as I can tell, Favor is a service of people who will walk into a restaurant and order whatever you want. Grubhub is, I think, more directly connected with the shop. I think they put the onus on the shop to do delivery. Favor is their own delivery service. It all blends though- I think Caviar is basically Favor, and they're pretty close to TaskRabbit For Food Pickup...
- toddmorey 11y agoSo it's interesting. These appear to be pre-made items (limited selection each day). As far as I can tell, it's only $3 per delivery, no matter how many items you order. And the listed prices look competitive, though I couldn't find a restaurant that had any of the Uber items on the actual menu. I'm assuming they are custom specials. I've used and liked Favor, but once you add in a tip, and pay their percentage, it can get expensive quick ($5 per, plus 5% plus 20% or so for tip). So that can be $7.50 in delivery charges for a $10 sandwich. The upside is that anything can be ordered custom. Does anyone know the logistics? For example, are the drivers stocked with inventory in their cars to avoid returning often to the restaurant? Do food delivery drivers ever also pick up passengers?
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- eric_h 11y agoIn NYC, all the uber eats "drivers" are either on bikes or on foot. They usually have a hot storage bag and a cold storage one, and they're stocked with all the items available for the daily menu. Pretty good experience, generally, though I've found the caviar fast bite experience to be generally better (it's exactly the same idea as Uber eats, they partner with many of the same restaurants, same delivery model).
- swozey 11y agoThe Austin menu is really strange. Gordoughs, our famous blow-your-gut Donut burger place has one item available and it's not even a burger. It's a tiny dessert item. I use Favor, Eat24, etc all the time. If the menu is this minimal I doubt I'll ever use uberEATS.
- cyan_atrus 11y agothe difference is delivery times though -- uberEATS / caviar fastbite and friends deliver in < 10 minutes
- mmanfrin 11y agoIke's Menage-a-trois is $12.21 on menu, which is actually $1.21 more than Uber (although comes with chips, so that evens out). As far as logistics, I would bet dollars to dimes there are drivers with a large stock of all/many of the items; having them return to a restaurant ad hoc for each order would make this financially unworkable. Sprig, Bento, and Rocketspoon all work this way -- drivers are simply given a next destination to go to and dish out in-car inventory.
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- bkeroack 11y agoUber Eats is great. You can get delivery food in 5-10 min instead of 30-45 min (at least in LA). Its usually faster than walking down the street to the closest lunch place.
- davexunit 11y agoPlease do not use this service. Uber is a very unethical company that does not treat their drivers (the ones doing all of the work) well.
- t0mbstone 11y agoI don't see how this is possibly true. Every single time I ride in an Uber or Uber X, I always ask the drivers how they like driving for Uber, and what their experience has been like, and every single one of them has responded positively (out of around 20 times I've asked). If they don't like how they are treated, they can stop driving for Uber. It's not my moral responsibility to police Uber's business practices for the sake of their drivers.
- derwiki 11y agoUnless they need money to pay bills and have no other sources of income. [edit] Also, try asking "how do you like being considered a contractor vs full time with health benefits" -- I've found that perfectly "happy" drivers will give you an earful about this.
- cyan_atrus 11y agomaybe instead ask "how do you like being considered a contractor and setting your own hours vs full time with health benefits"?
- fwn 11y agoThat's a funny question since full time with benefits is clearly not an option in this business model. To ask if they would prefer living rich without working would be equally demagogic.
- t0mbstone 11y agoThat doesn't change the fact that nobody is forcing them to be Uber drivers. It's an opportunity that's out there, and they can choose to participate or not. The ones that have chosen to participate and be Uber drivers seem to be pretty happy about it (or at least the ones I've talked to). A lot of the Uber drivers I've talked to are part time. For example, the other day, I talked to a grandmother who literally just liked driving around. Uber X gave her a way to pay off her car, doing what she loved. Whenever she got bored, she would just log off and head home. She had nothing bad to say about her job at all.
- larrys 11y agoFailing to see at $3 delivery charge how anyone can afford to do these deliveries with wear and tear on a car and so on.
- devy 11y agoIt's actually $4 flat fee for delivery, tips included.
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- slayed0 11y agoOh good, more cars blocking traffic in SF with their hazards on for justification.
- tptacek 11y agoIf Uber's delivery fleet is taking advantage of cars already on the road serving passengers, then this is a net reduction in traffic: food delivery is already a thing whether or not Uber provides it. Meanwhile: apparently a lot of these orders are delivered by bike messengers.
- seliopou 11y agoShout out to CrunchButton[0] who have been doing curated, location-based food delivery since 2012-ish. [0]: https://crunchbutton.com/ https://crunchbutton.com/