His personal email address is 100% guaranteed staffed by a team of secretaries. It might've been respectable if it had been an email specifically for such compl

His personal email address is 100% guaranteed staffed by a team of secretaries. It might've been respectable if it had been an email specifically for such complaints and no other user, and instructions on how to send things to it anonymously. But as things stand it's just an attempt to get people like you, who haven't been burned badly enough yet, to think he's actually being "nice" there.