“Even if it’s rare or isolated, our tolerance for any such lack of empathy needs to be zero,” Mr. Bezos said in an email circulated to all the retailer’s employ

“Even if it’s rare or isolated, our tolerance for any such lack of empathy needs to be zero,” Mr. Bezos said in an email circulated to all the retailer’s employees. My note: Zero tolerance policies without recourse for correction are a perfect example of the Amazon inhumanity. Straight from the mouth of the leader. There's your culture problem right there.