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Designer/frontend dev here -- thank you! Helping users understand what is going on in the tree has been a core challenge. However, exposing too much right away
by chromakode 11y ago
Designer/frontend dev here -- thank you! Helping users understand what is going on in the tree has been a core challenge. However, exposing too much right away is very overwhelming, especially to people who are unaccustomed similar chat interfaces. I've been learning a lot about how to get the UX for this right from user feedback, but there's much more to explore. If you are interested in chatting about this problem, feel free to ping me in &heim. :)
One amusing anecdote. We very recently rolled out two bits of functionality: auto-collapsing long threads, and defaulting to replying to your own thread you started. Many of the people who jumped in and started spamming today didn't realize they were confined to their own collapsed threads. :)