This was more than just "a single unit went bad"... it was "a single unit went bad and there was no user-friendly way to stop it from disrupting my life". It s

This was more than just "a single unit went bad"... it was "a single unit went bad and there was no user-friendly way to stop it from disrupting my life". It sounded like if the damned thing had an "on/off" switch on the back that worked, he'd have been much less dissatisfied.