Are they breaking the law by asking people to voluntarily hand over information they have? Does the US has privacy laws that require a company to demand a warra

Are they breaking the law by asking people to voluntarily hand over information they have? Does the US has privacy laws that require a company to demand a warrant? I don't think there is, and having been involved in telecom for a while, I've not heard of such a thing[1]. It's more akin to asking other witnesses if they saw/heard anything. 1: I will note that cooperating with LE voluntarily can have backlash. Ignorant AGs will go after you because they e.g. misunderstand how networks work and blame you for customer actions, even if you try to helpfully educate them.