Airbnb customer service really shat the bed on this one. There's really no excuse for refusing to call the police when you are told a heinous crime is in progre

Airbnb customer service really shat the bed on this one. There's really no excuse for refusing to call the police when you are told a heinous crime is in progress. Probability wise it was 1/800,000 for that evening but that single anecdote is really painful to hear.