Alright so the first hiccup I rant into was when you sent me a postscript telling me that using WhatsApp or Facebook messenger is a better experience. Well, I w

Alright so the first hiccup I rant into was when you sent me a postscript telling me that using WhatsApp or Facebook messenger is a better experience. Well, I wanted better so I started going down that path. Unfortunately, I didn’t know how to do that. Naturally, I asked you. http://cl.ly/image/3k2U1c0i372d http://cl.ly/image/3k2U1c0i372d And that didn’t work. Then I tried clicking on Messenger link on your site. http://cl.ly/image/0L1L1T3w0F1P http://cl.ly/image/0L1L1T3w0F1P But none of those are links. And then I tried your FAQ. http://www.getmyra.co/faq http://www.getmyra.co/faq And I didn’t really find it. Messaging ‘Help’ didn’t really help. The problem is probably generational and I’m just too old for that feature, but it might be nice to make it easier for old dummies like me. I did, however, finally figure it out. You go to people in the Messenger app and then you + someone, which prompts for a phone number. http://cl.ly/image/3g0e2x3Y1z3W http://cl.ly/image/3g0e2x3Y1z3W This then sent me down the same signup flow and ultimately told me I can’t reuse the same email address. http://cl.ly/image/3G0r1C2K2R36 http://cl.ly/image/3G0r1C2K2R36 Based on that message, I wasn’t sure whether I type in a new email address or type restart. I try the email first. You then reintroduce yourself and ask for my first name again. I give it again. And then you ask me for my email again. And do that again. And then you say thanks for signing up and give me that postscript about using Facebook for a better experience. Unfortunately, I stopped there and honestly, I would have stopped a lot sooner. Please note that you sent me down this route and in the end it didn’t feel like a better experience. In fact, based on what I saw, it doesn’t seem like you know whether I was on FB or not. Basically, be really careful of your recommendations to users on your signup flow. If you present a fork, you should follow it yourself to see how that changes things. I’m going to come back and play with this some more after I get through some other Show HNs, because I love talking to bots! It looks like you have a lot of feedback already. If I have some more unique feedback, I’ll post it as a reply to here. Thanks!