I think the problem is that most people that are in the category of people using this service: rideshare drivers, delivery drivers, housekeepers, web developers

I think the problem is that most people that are in the category of people using this service: rideshare drivers, delivery drivers, housekeepers, web developers, photographers don't have the extra money to spend on this sort of service. I just used Turbo tax and Google and it took little to no extra effort.