3 ms·
But the enforced brevity (in the form of a 140-character limit) is probably precisely why this works. Otherwise the same companies would be doing support over e
by hn9780470248775 11y ago
But the enforced brevity (in the form of a 140-character limit) is probably precisely why this works. Otherwise the same companies would be doing support over email.
- calbear81 11y agoActually, people go onto Twitter to complain because it's a very public forum. It's a terrible shame that in order to get some service now-a-days you have to basically publicly shame them or find some way of getting their CEO's private email.
- tedmiston 11y agoIt's also easier to find a company's twitter handle than the correct support email address (if they even expose one without requiring you to sign into an account or fill out a form).