She referred to being sick of sending these notes to those who are reporting bugs. How many bugs do they have that there were that many notes coming in. I mea

She referred to being sick of sending these notes to those who are reporting bugs. How many bugs do they have that there were that many notes coming in. I mean aside from the stupid attitude that they've retracted, what does this incident tell us about their quality? Or maybe that's not news for their customers?