5 ms·

Another major Rackspace outage. (I'm moving my servers)

14 points by pmikal 17y ago

pmikal 17y ago
Rackspace is down, support not answering phone.
pmikal 17y ago
http://status.apps.rackspace.com/ http://status.apps.rackspace.com/
pmikal 17y ago
Realtime twitter updates in search, cool: http://www.google.com/search?q=twitter+rackspace http://www.google.com/search?q=twitter+rackspace
pmikal 17y ago
philip: when is rackspace going to be back up? Anarka F: looks like we just lost connection to a server in Dallas I do not have details since it just happened can I have your name and email address and I will send you details as soon as everything is back up Anarka F: our engineers are on top of things! hang tight!
pmikal 17y ago
"Network issue, not power, you can remote desktop into device. Not sure what the problem is yet." According to phone support.
- ScottWhigham 17y ago
  I couldn't remote desktop into my servers during the outage
mattking 17y ago
I was able to ssh into my server on one IP, but not another, which also meant some sites worked and others didn't. Seems like a network connectivity issue.
robotron 17y ago
When Rackspace has an outage does that generally mean Slicehost does as well? I ask because I was looking at using Slicehost but being a Rackspace company has me leery.
- javery 17y ago
  I believe most Slicehost slices are still hosted in St. Louis and would not be subject to the DFW data center downtime. Not sure if new ones are being created their or not.
  - kylec 17y ago
    From what I've heard new slices are automatically created in DFW, but you can request that they be moved to an STL datacenter by contacting support.
Scott_MacGregor 17y ago
I just chatted Rackspace (the Sales Dept to see what they would say), they said to me that all new accounts will be in the VA-DC facility, and not in the Dallas facility. They never seem to have these problems in the San Antonio HQ facility. I wonder what the problem is with this particular Dallas facility. What could be the difference between the Dallas and San Antonio facilities? San Antonio seems to run like a clock, and the Dallas center seems to be starting to look like the Corvair--unsafe at any speed.

14 points by pmikal 17y ago

pmikal 17y ago

Rackspace is down, support not answering phone.

pmikal 17y ago

http://status.apps.rackspace.com/ http://status.apps.rackspace.com/

pmikal 17y ago

Realtime twitter updates in search, cool: http://www.google.com/search?q=twitter+rackspace http://www.google.com/search?q=twitter+rackspace

pmikal 17y ago

philip: when is rackspace going to be back up? Anarka F: looks like we just lost connection to a server in Dallas I do not have details since it just happened can I have your name and email address and I will send you details as soon as everything is back up Anarka F: our engineers are on top of things! hang tight!

pmikal 17y ago

"Network issue, not power, you can remote desktop into device. Not sure what the problem is yet." According to phone support.

ScottWhigham 17y ago
I couldn't remote desktop into my servers during the outage

mattking 17y ago

I was able to ssh into my server on one IP, but not another, which also meant some sites worked and others didn't. Seems like a network connectivity issue.

robotron 17y ago

When Rackspace has an outage does that generally mean Slicehost does as well? I ask because I was looking at using Slicehost but being a Rackspace company has me leery.

javery 17y ago
I believe most Slicehost slices are still hosted in St. Louis and would not be subject to the DFW data center downtime. Not sure if new ones are being created their or not.
- kylec 17y ago
  From what I've heard new slices are automatically created in DFW, but you can request that they be moved to an STL datacenter by contacting support.

Scott_MacGregor 17y ago

I just chatted Rackspace (the Sales Dept to see what they would say), they said to me that all new accounts will be in the VA-DC facility, and not in the Dallas facility. They never seem to have these problems in the San Antonio HQ facility. I wonder what the problem is with this particular Dallas facility. What could be the difference between the Dallas and San Antonio facilities? San Antonio seems to run like a clock, and the Dallas center seems to be starting to look like the Corvair--unsafe at any speed.