> ed: for a more specific example, look at Firefox or Chrome, try really hard to imagine that you are a first time user of that web browser, but you've used IE

> ed: for a more specific example, look at Firefox or Chrome, try really hard to imagine that you are a first time user of that web browser, but you've used IE before, and then figure out how to do one of the most common things that people want to do with a web browser: bookmark a page. You press Command+D, dauh. You know D for Bookmark :)