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While I find PayPal's rates reasonably attractive and their interface to be... uhh... better than most other merchant account or payment processing sites out th
by brandon272 17y ago
While I find PayPal's rates reasonably attractive and their interface to be... uhh... better than most other merchant account or payment processing sites out there, I just don't think I can trust them to handle payment processing for me on a business scale.
I understand as much as the next guy that a company like PayPal needs to take fraud seriously. But why not work with your customers so that they can prove themselves to be legitimate businesses with legitimate intentions? I know I'd be more than happy to provide PayPal with whatever information they need in order to ensure uninterrupted service, and to prevent my account from being randomly "suspended" one day without notice or without reason.
They should get their act together and make quality customer care available for all of their Pro customers.