"Within the first few months of being completely flat, slowly but surely a few things started to feel quite odd. People were easily lost, especially those that

"Within the first few months of being completely flat, slowly but surely a few things started to feel quite odd. People were easily lost, especially those that had just joined Buffer. More experienced people often didn’t quite see a place to help out and share ideas around which direction a project could take." Was this really news to them?