3 ms·
Online reviews of doctors are already useless. People rate their "experience", rather than actual effectiveness. Tons of reviews about bad docs that turn out t
by pinaceae 11y ago
Online reviews of doctors are already useless. People rate their "experience", rather than actual effectiveness.
Tons of reviews about bad docs that turn out to be hurt feelings of the morbidly obese when told to diet. Especially women at OBGYNs, which is telling as the US has a fast growing rate of deaths of mothers during child birth - completely driven by obesity (heart failure, etc.).
doc didn't give the me wonder drug advertised on tv, therefore one star.
- danielweber 11y ago> People rate their "experience", rather than actual effectiveness. Most people have absolutely no idea what effectiveness is. I read the post-mortem written by a founder of a effectiveness-comparison company, and their market research eventually found out (too late, because otherwise they would never have started the company) that people didn't really want it. They wanted to feel like they were being treated well and were high-status and could have someone to blame if things didn't work out. Taking the path of best expected results wasn't really on customer radar.
- bigchewy 11y agoWe ran surveys on our patients for 3-4 years. Turns out that, by far, the biggest variable in assessing EVERYTHING about us was the wait time. Short wait time, they loved us (99% in national rankings). Long wait times, patients said we were rude, had ugly facilities, they had bad outcomes, etc.