hey bemmu, here's the Payondelivery return process: The buyer has to return the package 'as is' through their Payondelivery account, they print a return label o

hey bemmu, here's the Payondelivery return process: The buyer has to return the package 'as is' through their Payondelivery account, they print a return label on their Payondelivery account and ship it back to the seller (hence no need to provide proof of return). When the seller receives the package and it's a brick, they raise a dispute with Payondelivery (seller has 24 hours to do this). Because we have shipment data on both the outgoing and return package we can quickly decipher if something else was shipped in the return package to the seller. Once this process is concluded and we determine the seller's original product was not returned, seller gets paid.