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Thanks. The return policy is designed to get over that. I'm not sure what to do about fake images. We struggle with that everywhere, mostly because we are de

Thanks. The return policy is designed to get over that. I'm not sure what to do about fake images. We struggle with that everywhere, mostly because we are dependent to some extent on our vendors for images. Obviously some don't understand why we don't want fakes.

smt88 11y ago
What cities are the vendors in? Hire a photographer to take real photos of the furniture in that city, if you need to. It'd also be helpful if you only sold products your team had personally seen, used, and approved. That could give buyers at least a little bit of confidence. It might decrease your inventory, but usually less choice + higher quality = more conversions.