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Of course HN's advice is about 10% good, and the up-votes may not be accurate in coaxing out the valid signal. Lot's of people will have opinions, but often it

by swalsh 11y ago

Of course HN's advice is about 10% good, and the up-votes may not be accurate in coaxing out the valid signal. Lot's of people will have opinions, but often it's not really coming from a source of experience. Even on this, most of the comments are about the website itself, which probably could use some work.. but only 2 i think i've seen mention what the customer might be thinking. I think if you really want to know why your customers aren't buying, you're better off asking your customers.

jacquesm 11y ago
> I think if you really want to know why your customers aren't buying, you're better off asking your customers. That's more effective for sure. I was part of a renewable energy community for a while and we found out that one member had built a whole business around picking the brains of the community members to re-sell the solutions as his own for a pretty penny. When we finally found out about this we pulled a pretty elaborate prank on him causing him to never trust us for advice again ;)