Agree with this comment. It gets difficult when selling an emotive product. By emotive product, I mean an item at connects at an emotional level. I know that s

Agree with this comment. It gets difficult when selling an emotive product. By emotive product, I mean an item at connects at an emotional level. I know that sofa is solid because it is made of solid oak, but will I be comfortable sitting on it reading my Sunday newspaper. That question is difficult to answer from an online store.