I'm sorry for your problem, it shows that they are not well organized, but as I said in my first comment the best is to work with your bank for online payment.

I'm sorry for your problem, it shows that they are not well organized, but as I said in my first comment the best is to work with your bank for online payment. You can offer paypal as an additional payment system, but really, work with your bank. You know the guy/girl there, and they care more about your business than paypal, because your good business means money in their vaults.