Spotify's approach to customer engagement and accountability is a little better than Apple's in that they have a product support forum. But their contempt for t

Spotify's approach to customer engagement and accountability is a little better than Apple's in that they have a product support forum. But their contempt for the customer seems to be about the same WRT to removing features on a whim. They removed a deal-breaker feature a couple of years ago (filter a list for a song) and have only just managed to put it back, only half working, now. I don't know how bad iTunes has got (haven't used it in 5 years) but I can't recommend Spotify as a replacement. If anyone does have any suggestions, I'd be very glad to read them!