That seems like enough to me, but the problem apparently is that you couldn't get through to someone who actually had authority+knowledge to fix this. It sound

That seems like enough to me, but the problem apparently is that you couldn't get through to someone who actually had authority+knowledge to fix this. It sounds like you can't even get anybody who can tell you what evidence is required. That is a total FAIL on PayPal's part. But Google does the same thing. I have an issue with adwords that comes up over and over, and nobody there will give me a workaround.