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I dug around a little. Apparently PayPal's problem is that some folks are selling pirated stuff (dvds, etc.), while advertising them as legit and using PayPal
by dhimes 17y ago
I dug around a little. Apparently PayPal's problem is that some folks are selling pirated stuff (dvds, etc.), while advertising them as legit and using PayPal to do so. Under these circumstances they have to use any means they can to verify that the seller is legit and the software (whatever) is not pirated.
Apparently they were trying to do this here, but a bunch of emails wouldn't cut it. I can actually understand that.
However, there should be a channel for companies to pursue to expedite the process. If I were the Apparent Software, I would send a letter from an attorney- perhaps an affidavit- testifying to what I was trying to do. This would at least take PayPal off the legal hook for anything they are trying to do.
And it's a lesson for all of us. If we want to partner like this, we have to make it easy for our "silent" partners (PayPal, Google Checkout, Amazon-- they are all in the same boat here) to play along. I'm grateful to the blogger for posting: this problem wouldn't have occurred to me.
- Aegean 17y agoApparently the specialists were incompetent to distinguish between standard pirated software sale and a software vendor's niche product.
- dhimes 17y agoIt may have been the bundling that caused the problems- I don't know. If one of my competitors started bundling my software with theirs I would be grateful for this kind of leverage. On the other hand, there should be some known (= advertised) means of acceptable proof for resolving disputes. If may also make a difference if you are working as a sole proprietor vs having a govt id # (EIN in the US). But this is wild speculation.
- grayprog 17y agoOn the first page of the fax we wrote all 6 paypal accounts of our partners + all the URLs at _their sites_ where they show link to the sale. Surely, the 6 vendors won't point to a pirate selling web site, right? Also, we provided all their 6 paypal accounts. They could just call them to verify (which they apparently did when processing limitations of my partner's account). Jacob. Apparent Software.
- dhimes 17y agoThat seems like enough to me, but the problem apparently is that you couldn't get through to someone who actually had authority+knowledge to fix this. It sounds like you can't even get anybody who can tell you what evidence is required. That is a total FAIL on PayPal's part. But Google does the same thing. I have an issue with adwords that comes up over and over, and nobody there will give me a workaround.
- cakesy 17y agoCould very easily fake that. Sure, you and I would know it was a fake, but most people would not. You are an idiot for using paypal in the first place, as many people have already said. There are so many horror stories out there, just do a search.
- deleted 17y ago[deleted]