4 ms·

I have the basic plan selected. When I go here: https://console.aws.amazon.com/support/home?region=us-east-1#/case/create https://console.aws.amazon.com/suppor

by x5n1 11y ago

I have the basic plan selected. When I go here: https://console.aws.amazon.com/support/home?region=us-east-1#/case/create https://console.aws.amazon.com/support/home?region=us-east-1... and choose technical support. the textarea for the support question disappears. It says this: At the Basic Support level, you can create account and billing support cases and service limit increase requests, but you cannot create technical support cases. For information about features and pricing of support plans that include technical support cases, one-on-one technical assistance, and additional support resources, see AWS Support. This is rather surprising as there are many basic technical support questions that should be resolved without a 50 fee.

jeffmould 11y ago
Oh, got you. I thought you weren't seeing anything for support. Yes, you are right technical support isn't available under the free plan. However, I have used the Account and Billing Support questions for basic technical questions. For more technical questions their forums have worked well for me in the past.