It's the same reason many people come to hate Windows and switch to the "pure, friendly, easy" OSX. They buy whatever laptop was recommended to them at Best Buy

It's the same reason many people come to hate Windows and switch to the "pure, friendly, easy" OSX. They buy whatever laptop was recommended to them at Best Buy and have to deal with all of that preinstalled malware that makes the machine a piece of junk. Very few consumers ever get to work with "plain" Windows without all the junk the OEMs put on it.